Culture & Cultural Humility

Alameda County Public Health Department. (n.d.). Module II: Cultural Competency and Cultural Humility. Public Health 101 Dialogue Series.  Retrieved from: http://www.acphd.org/media/133120/modii_slides_cultural_competency.pdf

Alberta Health Services. (2009). Enhancing Cultural Competency: A Resource Kit for Health Care Professionals. Retrieved from: http://www.multiculturalmentalhealth.ca/wp-content/uploads/2013/10/Enhancing_Cultural_Competency_Resource_Kit1.pdf

Anderson, J., Perry, J., Blue, C., Browne, A., Henderson, A., Khan, K.B., Smye, V. (2003). Riding cultural safety within the postcolonial and postnational feminist project: toward new epistemologies of healing.  [Research Support, Non-U.S. Government]. ANS Adv Nurs Sci, 26(3), 196-214.

Anderson, L.M., Scrimshaw, S.C. Fullilove, M.T., Fielding, J.E. and Normand, J. (2003).  Culturally competent healthcare systems.  A systematic review. [Research Support, Non-U.S. Government Review].  Am J Prev Med, 24(3 Suppl), 68-79.

Berlin, E. & Fowkes, W.A. (1983). A teaching framework for cross-cultural health care. Western Journal of Medicine, 139:934–938. Available from: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1011028/pdf/westjmed00196-0164.pdf

California Health Advocates. (2007). Are You Practicing Cultural Humility? – The Key to Success in Cultural Competence. Sacramento, CA. Retrieved from: https://cahealthadvocates.org/are-you-practicing-cultural-humility-the-key-to-success-in-cultural-competence/

Campinha-Bacote, J. (2003). Many Faces: Addressing Diversity in Health Care. Online Journal of Issues in Nursing, 8(1), Manuscript 2. Also available at: www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume82003/No1Jan2003/AddressingDiversityinHealthCare.aspx

The Canadian Association of Perinatal and Women’s Health Nurses. (2017). CAPWHN Position Statement on Cultural Safety/Humility.  Retrieved from: http://www.capwhn.ca/uploads/documents/CAPWHN_Position_Statement_on_Cultural_Safety_Humility.pdf

Chávez, V. (2012). Cultural Humility: People, Principles and Practice.  Documentary Video. Available at: https://youtu.be/SaSHLbS1V4w

College of Nurses of Ontario. (2009). Culturally Sensitive Care Practice Guidelines. Retrieved from: http://www.cno.org/Global/docs/prac/41040_CulturallySens.pdf

Cross, T.L., Bazron, B. J., Dennis, K.W., & Isaacs, M.R. (1988). Towards a culturally competent system of care:  A monograph on effective services for minority children who are severely emotionally disturbed. Washington, DC:  CASSP Technical Assistance Center.

Davies, H. T. O., Nutley, S. M., Mannion, R. (2000). Organisational culture and quality of health care. BMJ Quality & Safety, 9, 111-119. Retrieved from http://qualitysafety.bmj.com/content/9/2/111

DeLisser, L.H.H., Ed. (2009). Achieving Cultural Competency: A Case-Based Approach to Training Health Professionals.  Blackwell Publishing Ltd.

Diversity Leadership Council. (n.d.) Diversity Wheel. Baltimore, MD: John Hopkins University & Medicine. Accessed at: http://web.jhu.edu/dlc/resources/diversity_wheel/

Downing, R., and Kowal, E. (2011).  A postcolonial analysis of Indigenous cultural awareness training for health workers.  Health Sociology Review, 20(1), 5-15.

Dutta, M.J. (2007).  Communicating about culture and health: Theorizing culture-centered and cultural sensitivity approaches.  Communication Theory, 17(3), 304-328.

Fang, Mei Lan. (2013). Cultural competence continuum: Evolution, theory and practice.  BC Centre of Excellence for Women's Health.

First Nations Health Authority. (2016). #itstartswithme Creating a Climate for Change. Cultural Safety and Humility in Health Services Delivery for First Nations and Aboriginal Peoples in British Columbia Retrieved from: http://www.fnha.ca/Documents/FNHA-Creating-a-Climate-For-Change-Cultural-Humility-Resource-Booklet.pdf

Foronda, C., Baptiste, D.L., Reinholdt, M.M., & Ousman, K. (2016). Cultural humility: A concept analysis. Journal of Transcultural Nursing, 27(3), 210-7. Retrieved from: https://www.ncbi.nlm.nih.gov/pubmed/26122618

Healthcare Chaplaincy. (2009). Cultural & Spiritual Sensitivity. A Learning Module for Health Care Professionals. New York, NY: HealthCare Chaplaincy. Retrieved from: http://www.healthcarechaplaincy.org/userimages/Cultural_Spiritual_Sensitivity_Learning_%20Module%207-10-09.pdf

Howard, T.C. (2012).  Culturally Responsive Pedagogy.  Los Angeles, CA: Center X, Graduate School of Education and Information of UCLA.

Hunt, L. (2001).  Beyond cultural competence. The Park Ridge Centre for Health, Faith, and Ethics Bulletin, 24. Also available electronically: http://www.med.unc.edu/pedclerk/files/hunthumility.pdf

Isaacs, M. & Benjamin, M. (1991). Towards a culturally competent system of care, volume II, programs which utilize culturally competent principles. Washington, D.C.: Georgetown University Child Development Center, CASSP Technical Assistance Center.

Kandula, N. (2013). The patient explanatory model. The Health Care Blog. Retrieved from http://thehealthcareblog.com/blog/2013/06/11/the-patient-explanatory-model/

Kirmayer, L.J. (2012). Rethinking cultural competence. Transcultural Psychiatry, 49(2), 149-164. Retrieved from:  http://journals.sagepub.com/doi/pdf/10.1177/1363461512444673

Kirmayer, L.J.,Narasiah, L., Munoz, M., Rashid, M., Ryder, A.G., Guzder, J., Hassan, G., Rousseau, C., and Pottie, L. (2011). Common mental health problems in immigrants and refugees: General approach in primacy care. CMAJ Review. Retrieved from http://www.cmaj.ca/content/183/12/E959.full.pdf

Kleinman, A., Eisenberg, L., & Good, B. (1978). Culture, illness, and care: clinical lessons from anthropological and cross-cultural research. Ann Intern Med;(88) 251–88.

Margalit, R. et al. (2013). Working in a Cross Cultural Context Considering Culture and Health Behavior. University of Nebraska Medical Center: Global Health Education Consortium. Retrieved from: http://docplayer.net/15030525-Working-in-a-cross-cultural-context-considering-culture-and-health-behavior.html

The National Alliance on Mental Illness and University of Illinois at Chicago. (2010). Cultural Competency in Mental Health Peer-run Programs and Self-help Groups: A Tool to Assess and Enhance your Services. NAMI Star Center and the University of Illinois at Chicago, National Research and Training Center. Retrieved from: http://www.cmhsrp.uic.edu/download/CulturalCompetencyTool.pdf

National Center for Cultural Competence. (2015). Washington, D.C.: Georgetown University. Accessed at: http://nccc.georgetown.edu/

National Health and Medical Research Council. (2005). Cultural Competency in Health: A guide for policy, partnerships and participation. Australian Government. Retrieved from: http://www.nhmrc.gov.au/_files_nhmrc/publications/attachments/hp19.pdf

Nova Scotia Department of Health. (2005). A Cultural Competence Guide for Primary Health Care Professionals in Nova Scotia. Halifax, N.S. Retrieved from: http://healthteamnovascotia.ca/cultural_competence/Cultural_Competence_guide_for_Primary_Health_Care_Professionals.pdf

Nova Scotia Department of Health. (2006). Messages for all voices: Integrating Cultural Competence and Health Literacy in Health Materials, Forms and Signage. Retrieved from http://novascotia.ca/dhw/primaryhealthcare/documents/Messages-for-All-Voices-Full-Length-Tool.pdf

Pauly, B., McCall, J., Browne, A. J., Parker, J., Mollison, A. (2015). Toward Cultural Safety: Nurse and Patient Perceptions of Illicit Substance Use in a Hospitalized Setting. Advances in Nursing Science, 38(2) 121–135.

Pauly, B., McCall, J., Parker, J., McLaren, C., Browne, A. J., Mollison, A. (2013). Creating Culturally Safe Care in Hospital Settings for People who use(d) Illicit Drugs. Centre for Addictions Research of BC. Victoria, British Columbia. Retrieved from: https://www.researchgate.net/publication/289250069_Creating_Culturally_Safe_Care_in_Hospital_Settings_for_People_who_Used_Drugs

Pottie, Kevin and al et . (2011). Evidence-based clinical guidelines for immigrants and refugees. CMAJ, 183(12). Retrieved from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3168666/

Substance Abuse and Mental Health Services Administration. (2014). SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach. HHS Publication No. (SMA) 14-4884. Rockville, MD: Substance Abuse and Mental Health Services Administration.

Teal, C. R. and Street, R.L. (2009). Critical elements of culturally competent communication in the medical encounter: a review and model. Social Science and Medicine, 68(3) 533-43. Retrieved from https://www.ncbi.nlm.nih.gov/pubmed/19019520

Tervalon, M. (2011). Culture, Humility, Leadership. Retrieved from: http://caph.org/wp-content/OldMedia/PDFs/Melanie_Tervalon.pdf

Tervalon, M. and Murray-Garcia, J. (1998).  Cultural humility versus cultural competency: a critical distinction in defining physician training outcomes in multicultural education. [Editorial Research Support, Non-U.S. Government P.H.S. Review].  J Health Care Poor Underserved, 9(2) 117-125.

Training Management Corporation. (2014). Cultural Orientations Approach: Six Levels of Culture. Retrieved from www.culturalorientations.com/Our-Approach/Six-Levels-of-Culture/55/

United States Administration on Aging. (2010). A Toolkit for Serving Diverse Communities. Washington, D.C. Retrieved from: http://www.aoa.acl.gov/AoA_Programs/Tools_Resources/DOCS/AoA_DiversityToolkit_full.pdf

U.S. Department of Health and Human Services. (2017). National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care. Office of Minority Health: U.S. Department of Health and Human Services. Retrieved from: https://www.thinkculturalhealth.hhs.gov/assets/pdfs/EnhancedNationalCLASStandards.pdf

Wallen, J. (1968). The Interpersonal Gap.  In Readings in communication skills. (2001). Maple Valley, WA: School for Innovative Leadership.

Waters, A. & Asbill, L. (2013). Reflections on Cultural Humility. American Psychological Association. Retrieved from: http://www.apa.org/pi/families/resources/newsletter/2013/08/cultural-humility.aspx

Wepa, D., Ed. (2005). Cultural Safety in Aotearoa New Zealand. Pearson Education New Zealand.

Yeager, K. A., & Bauer-Wu, S. (2013). Cultural humility: Essential foundation for clinical researchers. Applied Nursing Research : ANR, 26(4). Retrieved from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3834043/pdf/nihms510949.pdf

Health Literacy

Agency for Healthcare Research and Quality. (2015) Health Literacy Universal Precautions Toolkit, 2nd Edition. Rockville, MD. Retrieved from http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/

American Medical Association. (2007). Incorporating Universal Communication Principles. Adapted from:  Reducing the Risk by Designing a Safer, Shame-Free Health Care Environment.  

Canadian Public Health Association. (2014). Examples of Health Literacy in Practice.  Ottawa, Ontario. Retrieved from www.cpha.ca

Canadian Public Health Association. (2002). Good Medicine for Seniors: Guidelines for Plain Language and Good Design in Prescription Medication. Ottawa, Ontario. Retrieved from http://www.cpha.ca/uploads/portals/h-l/goodmed_e.pdf

The Centre for Literacy. (2009). The Calgary Charter on Health Literacy: Rationale and core principles for the development of health literacy curricula. Retrieved from http://www.centreforliteracy.qc.ca/sites/default/files/CFL_Calgary_Charter_2011.pdf

Hasnain-Wynia, R. & Wolf, M.S. (2010). Promoting health care equity: Is health literacy a missing link? Health Services Research, 45(5), 897-903. Retrieved from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2910560/

Health Industry Collaboration Effort. (2010). Better Communication, Better Care: Provider Tools to Care for Diverse Populations. Retrieved from: http://www.iceforhealth.org/library/documents/ICE_C&L_Provider_Tool_Kit.10-06.pdf

The Joint Commission. (2007). “What did the Doctor Say?:” Improving Health Literacy to Protect Patient Safety. Oakbrook Terrace, IL. Retrieved from: http://www.jointcommission.org/assets/1/18/improving_health_literacy.pdf

Kickbusch, I., Wait, S., & Maag, D. (2006). Navigating Health: The Role of Health Literacy. Retrieved from: http://www.ilcuk.org.uk/index.php/publications/publication_details/navigating_health_the_role_of_health_literacy

National Academies of Sciences, Engineering, and Medicine. (2017). Health communication with immigrants, refugees, and migrant workers: Proceedings of a workshop—in brief. Washington, DC: The National Academies Press. Retrieved from: https://www.nap.edu/read/24796/chapter/1#7

The NWT Literacy Council. (2015). Plain language Audit Tool. Retrieved from http://www.nwtliteracy.ca/Plain%20Language

The Plain Language Action and Information Network. (2004). http://www.plainlanguage.gov/

Plain Language Association International. (2015). http://www.plainlanguagenetwork.org/

Provincial Health Services Authority. (2011). Towards Reducing Health Inequities: A Health System Approach to Chronic Disease Prevention. A Discussion Paper. Vancouver, BC: Population & Public Health, Provincial Health Services Authority. Retrieved from http://www.phsa.ca/population-public-health-site/Documents/TowardsReducingHealthInequitiesFinalDiscussionPape.pdf

Rajah, R., Hassali, M.A.A., Jou, L.C., & Murugiah, M.K. (2017). The perspective of healthcare providers and patients on health literacy: a systematic review of the quantitative and qualitative studies. Perspectives in Public Health, 1-11. Retrieved from:   https://www.ncbi.nlm.nih.gov/pubmed/28980881

Rootman, I. & Gordon-El-Bihbety, D. (2008) A Vision for a Health Literate Canada: Report of the Expert Panel on Health Literacy.  Canadian Public Health Association.  Ottawa, Ontario.  Also available at: www.cpha.ca

Scottish Government. (2014). Making it easy: A health literacy action plan for Scotland. Retrieved from http://www.gov.scot/Publications/2014/06/9850

Singleton, K. & Krause, E. (2009). Understanding cultural and linguistic barriers to health literacy. The Online Journal of Issues in Nursing, 14(3), Manuscript 4

Ask Me 3

Michalopoulou, G., Falzarano, P., Arfken, C. and Rosenberg, D. (2010). Implementing the ASK ME 3™ to improve African American Patient Satisfaction and Perceptions of Physician Cultural Competency. Journal of Cultural Diversity, 17(2) 62-68.

National Patient Safety Foundation. (2015). Ask Me 3. Retrieved from http://www.npsf.org/?page=askme3

Teach-back

UnityPoint Health. (2015). Always Use Teach-back! Training Toolkit. Retrieved from: http://www.teachbacktraining.org/

SHARE

Agency for Healthcare Research and Quality. (2017). The SHARE Approach. Rockville, MD. Retrieved from: https://www.ahrq.gov/professionals/education/curriculum-tools/shareddecisionmaking/index.html

Working with interpreters

The Provincial Language Service. (2015). Interpreting. The Provincial Health Services Authority. Retrieved from: http://pls.phsa.ca/Interpreting/default.htm